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EndNote Support & Installation Guides

Fast human support and troubleshooting for license keys, activation, and plugins.

Installation
Formatting Styles
Sync & Cloud
Word Plugins

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Common Troubleshooting & Activation Issues

To activate EndNote, open the software, go to Help > Activate EndNote, and enter the product key sent to you via email upon purchase.

Ensure you are copying the key exactly with no extra spaces. If the issue persists, our priority human support team is available 24/7 to resolve activation issues quickly.

If Cite While You Write (CWYW) isn't showing in Word, open EndNote, go to Customizer, and ensure the Word plugin is checked. Restart Word afterward.